I have been going to the Jobcentre for nearly 4 years. I am not any near getting work in fact I am in worse position now. I never felt supported. confident. I was getting the help I needed to get into work going to the Jobcentre. In fact the situation has only got bad. But more people are need to speak up about their experience in terms of what service they have gained going to the jobcentre because the work coaches just say they are doing their job and doing it right. But I believe work coaches should be able to get us into the right jobs for us within the first 6 months and if not should be sacked. It needs to be the right hours wage, contract, organisation and job. And if you want to do a course you should be supported to do and after doing a course for example if you have done a degree in law and want to be become a lawyer afterwards that's what you should be able to become with the help of the job centre and universities should be ensuring this as well.