Seren K
What's your experience of trying to access support from your local authority / council like?My local council is Glasgow.
My cooker oven broke the week before Xmas and was taken away by the SGN team cos it was unsafe, even though I wanted to keep it to cook on the hob. I applied for a crisis loan for a cooker. The application form was online, took a while to find it, and lots of detail was asked for on the application form, it took approx 3 weeks for them to reply. They said no, because they didn't consider it an exceptional circumstance and had to prioritise those with more difficult circumstances, I have no access to credit, no savings, so brought it on klarna, paying installments, had a look at 2nd hand ones but they had a limited warranty and only available with cash in full, i eventually got the cheapest one on curry's website, delivery wasn't until the 2nd week of Jan, it cost me more to buy fresh food and not be able to batch cook. The process of applying was fine but I know now they wouldn't give me any support if I asked in the future, so would not seek council help again. I'm still paying it off, it has put a dent in my weekly cash and will do so for months.