Meg S

We are now in the middle of January, I just got paid and 2/3rd of it is gone already. The long awaited energy support still hasn't kicked in here, suppose to be rolling out on the 17th but going to direct debit customers first. Getting it to those in need will have to wait a while and then we have to jump through hoops with ID and more.

Why is it always the poorest who have to prove they are worthy before accessing this support?

The constant hoops are wearing people down and adds to the shame, and we still hear, 'sure they will drink it anyway'! Never thinking of those with two houses who are more getting this support for each house, it appears it is ok for them to drink it.

The disappointment and anger just simmer away beneath the surface with very little outlet.