I have not had much experience with work coaches. But back in 2015 to 2019, I was on carers allowance due to my son going through chemotherapy and bone marrow transplantation x 2. My son was on high rate care and mobility, and every six months I would be asked in for a work focused interview. I phoned the job centre, who then voided this interview and they said not to worry as it was a standard thing that was sent out and due to my circumstances it didn't apply to us.