Victoria S

The benefit system is always screwing folk over, like we've not got enough to worry about as it is. I'm getting nearly £40 deducted for rent arrears in the place I literally just moved in to, the notification of deduction came from current landlord, according to UC - bear in mind I've no letters of rent arrears from anyone, current or past landlord, and when pressed UC said it's from current landlord and they said that they were told that current landlord had discussed it with me. Which is BS.

So I'm working with a local charity who've been helping with moving during such a high stress time in my family's life, so they're trying to sort it. They rang my landlord who said they've no record of rent arrears or anything on my account cos I've just moved in. UC won't listen. It's too much for me to think about right now so I'm leaving it to my housing support worker but it's not easy losing £40, when you're on benefits that's a huge amount. It's just one effnup after another with benefits.