Sadie Q
How does the benefit system handle changes of circumstance?I faced a massive sudden change in my life, the loss of my job. It was completely unexpected, brought about by pandemic restructuring. The change caused me trauma and left me with mental health illness.
The benefits system, Universal Credit application process, only added more stress to my complex situation/circumstances.
The system lacked empathy, compassion, respect and treated me with very little dignity. I was left me feeling like I was a burden, I had brought about the situation of unemployment.
My work history & tax contributions of 30 + years didn't mean anything. I felt a very deep sense of disloyalty and abandonment at my time of need. On top of losing my job, fighting to stay well I had to cope with having to survive financially by turning to my savings.