Thank you for the gift pack that arrived in the post this morning. It is always great to receive a nice surprise through the letter box, rather than the usual bills and letters informing us of price increases, like the one I received this week to say my broadband is increasing by £5 a month which I will have no option but to pay as I am not in a position to sign up for another 24 month contract. As I spend a majority of my time at home alone I can't imagine what I would do without internet access but it is now becoming far to expensive on the money I have to live on.